Privacy Policy

1. Who We Are

ROW Immigration, LLC ("ROW Immigration", "we", "us", or "our") is a residency-and-citizenship-by-investment advisory firm. Our registered office is in the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information you provide when you visit our website or contact us about our advisory services.

2. Information We Collect

We collect personal information that you provide directly to us, including:

• Contact information - name, email address, and phone number provided via our contact form or factsheet request form.
• Enquiry details - your preferred country program, budget range, investment timeline, and any message you include.
• Communications - records of correspondence between you and our advisory team.

We also collect limited technical data automatically when you visit our site (IP address, browser type, pages visited, referral source) via standard server logs and analytics tools. This data is used in aggregate and is not linked to your identity.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and schedule consultations.
• Send you the fact sheets, programme summaries, or other materials you requested.
• Provide ongoing advisory services and client support.
• Send relevant programme updates where you have indicated interest and consented to hear from us.
• Comply with legal obligations.

We do not use your personal information for automated decision-making or profiling, and we do not sell it to third parties.

4. Disclosure of Your Information

We treat all client information as strictly confidential. We do not share your personal data with investment funds, real estate developers, government bodies, or third-party promoters without your explicit written consent.

We may disclose information only in the following limited circumstances:

• Service providers - trusted vendors who help us operate our business (e.g., email delivery, CRM software), bound by confidentiality obligations.
• Legal requirements - when required by applicable law, court order, or regulatory authority.
• Business transfer - in connection with a merger, acquisition, or sale of all or substantially all of our assets, with advance notice to you.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry records from non-clients are typically retained for up to 2 years. Active client files are retained for the duration of the advisory relationship and for a period thereafter as required by law or professional obligations.

6. Cookies and Tracking

Our website uses only essential functional cookies required for the site to operate. We do not use third-party advertising cookies or cross-site tracking pixels. You can disable cookies in your browser settings; doing so will not materially affect your ability to use the site.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information ("right to be forgotten"), subject to legal retention requirements.
• Withdraw consent to receive marketing communications at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the form at rowimmigration.com/contact.

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data in transit is encrypted via TLS. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., government programme portals). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We will notify active clients of material changes by email. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

Questions or requests regarding this Privacy Policy should be directed to: